Leadership & Management Course
How can one become a “good leader”? Can we learn how to engage our collaborators by enhancing their value and increasing their sense of responsibility in achieving company goals? How do we place people in the right roles? Who should do what? What and to whom could I delegate in order to save time?
The Leadership and Management course addresses these “key” topics, guiding participants to reflect on their own leadership style, perform self-assessment, identify both explicit and implicit values within their organization, and develop and strengthen the organizational and managerial skills necessary to coordinate their teams in achieving business results.
Course Contents
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Company organization and Organizational Structure: organization chart, functions, processes and responsibilities – Who does what
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Operational mechanisms: division of work, description of roles and tasks, analysis of procedures, interfunctional connections, working methods, behavioral and disciplinary rules.
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Corporate culture: company identity, set of values, widespread knowledge, possessed skills, shared ways of thinking.
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Understanding the link between organizational culture, individual and group behaviors, and strategic objectives.
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Central function of leadership in aligning the organization with the identified strategic culture.
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Leadership, leadership style, management of collaborators, self-diagnosis of one’s managerial style.
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Weaknesses and strengths, analysis and applications of different leadership styles.
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Definition of leadership: Analysis of the specific competencies that the leader must possess in terms of knowledge (knowing), capabilities (knowing how to do), and abilities (knowing how to be).
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Identification of the leadership style suitable for the company.
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Techniques to guide collaborators effectively in order to improve motivation and accountability.
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Assertive management: what it is and how it is acquired;
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Planning the work: establishing objectives, responsibilities, time priorities and importance.
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Management of emergencies and unforeseen events, routines and delegation.
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Corporate communication
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Self-diagnosis of one’s way of communicating;
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The communication process;
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Verbal component and emotional component; effective listening techniques; non-verbal communication: communication within the group and within the organization;
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Communication tools: meetings, interviews, email, etc.
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Corporate communication strategy.
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Effective management of meetings: types of meetings; preparation of meetings; conducting a meeting: methods and procedures.
Duration and Format
Duration: 24 total hours divided into 6 meetings of 4 hours each.
Dates: to be defined.
Format: The training activity will be delivered by applying a methodology based on the alternation of theoretical sessions and the use of practical examples on real situations aimed at providing instructions for use on the behaviors to adopt in order to strengthen balance and dissolve fears and concerns of clients and colleagues.
The virtual classroom will also allow the use of instant feedback to further involve and motivate users. At the end of the course, a Certificate of Participation will be issued.
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